Case Management Flow:
Starting Point: Start Case Maintenance Activities: Once your child support case is established, ongoing case maintenance begins. From here, the process follows different paths based on payment status.
The process tracks three main scenarios:
1. Payments: When child support payments are being made as ordered, the case continues with regular monitoring.
2. No Payments: If child support payments are not being made, enforcement actions are taken through Case Maintenance Activities.
3. Locate: If the non-custodial parent cannot be found, location services are initiated to find them before enforcement can proceed.
Case Maintenance Activities:
Examples of Case Maintenance Activities:
- Wage garnishments
- License suspension
- Bank levies
- Passport
- Liens
- Compromise of arrears
- Contempt
Case Closure:
Case Closed: Once all obligations are met or the case is otherwise resolved, the case will be closed.
Note: The arrows in the graphic show that the process is cyclical - cases move between payment monitoring, enforcement activities, and location services as needed until the case is closed.
 
