Communicate with Us

    We make it easy for you to communicate with us! CSS knows how important good communication will be throughout the life of your case, so we offer a wide array of communication tools. Pick the one that works for you - keep in touch and communicate with us often.

    Communication Tools

    Call Us 

    Ready when you are, 24-hours, 7 days a week! Call (866) 901-3212. Have your case number available, then call to speak to a child support representative. Many services are available from this contact number - just follow the prompts and Customer Connect will take you where you want to go. 

    Contact Us

    Easy, fast and convenient access to contact information, office location, communicating through email, fax, mailing address, and more.

    Email Us

    Send us updates, ask questions, and let us know about new developments in your life that may affect your case.

    Schedule an Appointment

    Call (866) 901-3212.  Follow the prompts to reach a representative and make an appointment to come into our office.  Appointments are available Monday -Friday and one Saturday each month.

    Saturday Hours

    Our office is open one Saturday each month from 8:00 a.m. until 1:00 p.m.  For a list of open Saturdays, click here.

    Self-Help Computer Workstations

    The customer computer kiosk center located in our customer service lobby offers all the online services that are available on our website. For a list of available services see the “Online Services” section below.

    Online Services

    Make a payment or manage your electronic payments online. Submit a change of address or request a review for modificationEstimate child support payment amounts or estimate past due (arrears) payoff date.