Custodial Parents can enroll in, change, or cancel Direct Deposit through the State Disbursement Unit (SDU) website or through the Integrated Voice Response system (IVR).
When you sign-up for Direct Deposit, payments will be deposited directly into a checking or savings account within two business days after payments are received by the SDU.
Click here to enroll, change or cancel Direct Deposit through the SDU website. You will need your Social Security Number, Participant ID number, and your contact information, including a valid email address. If you do not know your Participant ID number, call Customer Connect at 1-866-901-3212, Monday through Friday from 7:00 a.m.-4:30 p.m. Pacific time.
To enroll through the SDU IVR system, call 1-866-901-3212, and select option 1.
If you have been denied a bank account due to bad checks, overdrafts or identity theft, policy changes in some banks may now allow you to re-open an account. Check with your local bank for more information.
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