The Ombudsperson Team provides a means to resolve customer service issues. They attempt dispute resolution prior to the initiation of the formal complaint process. If the Case Manager is unable to resolve the disputes, the issues are forwarded to this unit. They should be contacted regarding cases without pending court dates. They also handle wage assignment issues for obligors and employers.
Hall of Administration 333 W. Santa Ana Blvd. Santa Ana, CA 92701 855.886.5400
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