The Ombudsperson Team provides a means to resolve customer service issues. They attempt dispute resolution prior to the initiation of the formal complaint process. If the Case Manager is unable to resolve the disputes, the issues are forwarded to this unit. They should be contacted regarding cases without pending court dates. They also handle wage assignment issues for obligors and employers.
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, cost-effective regional public services.
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