Knowledgeable Ombudsman staff is available to answer your questions Monday through Friday from 7:00 a.m. to 5:00 p.m. The Ombudsman Team can be reached at:
Phone: (714) 347-4813 (for employer use only)
Fax: (714) 347-4825
This service is designed to answer questions and resolve concerns regarding the Order/Notice to Withhold Income for Child Support and/or the National Medical Support Notice/Notice to Withhold for Health Care Coverage.
Franchise Tax Board Collection Program
Liaison for Child Support Services in Orange County.
Phone: (714) 347-4817*
* Liaison can discuss case specifics with employee only and general Franchise Tax Board collection information with employer.
Confidentiality
Federal and state confidentiality laws enable our office to discuss with employers any issues pertinent to the Order/Notice to Withhold Income for Child Support or the Notice to Withhold for Health Care Coverage.
Should your employee have questions regarding the child support actions our office is currently taking, please direct him/her to contact our Telephone Assistance Service Center at:
(714) 541-7600 or
(888) 594-7600 (toll free available outside 714 area code)
When contacting our office by phone, your employee will need to follow these instructions:
Dial (714) 541-7600 or
(888) 594-7600 (toll free outside 714 area code)
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